Retail POS Services

With Access2Pay, you get comprehensive retail POS services to help you run your business.

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INTRODUCTION

Comprehensive Retail POS Services for Your Business

When you choose Access2Pay as your POS solution, you also get our comprehensive, expert retail POS services to help you run your business and make full use of your POS system. Our services include:

  • Project management
  • POS training
  • Legacy data migration
  • Implementation support
  • On-going support
  • Custom development

Why Choose Our
Retail POS Services

Our team has been developing industry-leading POS solutions for decades, and our seasoned professionals are well trained in all the industry’s best practices. Using our collective knowledge and experience, we have deployed more than 22,000 workstations worldwide, and helped our clients process over 180 million transactions. We are here to ensure that you get as much value from your POS system as possible.

Point of Sale Project Management

POS project management covers the entire point-of-sale value chain from an initial meeting to deployment, training and ongoing support.

Our Approach to Retail POS Project Management

We utilize a mix of project management methodologies, including Agile, Scrum and Waterfall, to manage your POS project. Our project managers carefully progress through a multi-stepped process to get your POS system up and running:

  • Initial meeting
  • Site survey
  • Menu programming
  • Database review
  • Menu maintenance training
  • Manager training
  • Site inspection
  • Installation
  • Staff training
  • Official launch
  • Ongoing support
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servicestrain-the-trainer

POS System Training for Seamless Integration

Once your system is installed, you will need comprehensive training to ensure that your team can operate it optimally.

Customized POS Training For Retail Businesses

We take a โ€˜train-the-trainerโ€™ approach, in which we engage with client trainers to build a pool of competent instructors within your organization, who can then teach this material to the rest of your team. Our program includes:

  • In-depth Training
  • Training Materials
  • Certification
  • Ongoing Support

Legacy Data Migration

What about the data you have stored on your existing database or POS system? We will handle that too. We will move your data simply and safely to your Access2Pay setup.

Proven Legacy Data Migration Process

Data migration requires adequate strategic planning to reduce business and compliance risks. We have data migration experts on our team, and we work with several database vendors.

  • Data Assessment
  • Data Mapping
  • Secure Transfer
  • Validation
Legacy Data Migration
Point Of sale

Point of Sale Implementation From Start to Finish

The most important part of the process is the installation and implementation of your POS system. Get your system up and running with our implementation support services. We will assist you with every step of the process.

Key Phases of POS Implementation

POS implementation takes place in four phases:

  • System Configuration: First, we tailor the setup to match your business needs.

  • On-Site Installation: Our professional installers ensure everything is correctly set up.
  • Initial Setup: We then assist you with the initial set-up and configuration.

  • Training: Finally, we train your staff to use the system.

POS Systems Ongoing Support for Continuous Improvement

Once your system is running and your staff are trained to use it, we are still available for ongoing, dedicated support services. Our experts are available 24/7 to help you resolve any issues you may have.

24/7 Support for Your Retail POS System

With our round-the-clock support, you can quickly resolve any technical issues. We provide:

  • Regular Updates: Ensure that your system stays current with the latest features and security patches.
  • Preventive Maintenance: We carry out routine checks and maintenance to prevent issues before they become major problems.
  • Remote Assistance: We are always available with troubleshooting and assistance to resolve issues quickly.

Ongoing Support
Custom Development

Custom POS Development Tailored to Your Business Needs

We do not provide basic, off-the-shelf products for our clients. Instead, we enable you to maximize the potential of your POS system with out custom development services, developing tailored solutions to meet your unique business requirements and enhance its capabilities.

  • Custom Features: We develop tailored to meet your businessโ€™s specific needs.
  • Integration Solutions: Integrate your POS system with any other software you may use to run your business.
  • API Access: You can access our Application Programming Interface (API) for advanced customizations and integrations.
  • Ongoing Development: The development continues after the initial implementation to ensure constant improvement and responsive adaptation to your changing business needs.

CONTACT US

Contact Us for Expert Retail POS Services

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FAQs

Retail POS Project Management Solutions

There is no standard time for the planning, installation and deployment of a POS system. It will depend on how much customization and development will have to be done to prepare the system for your business, as well as such factors as the scale of your business and the number of sales points to deploy. We will be able to provide a more definitive timeline after we have a full understanding of all the variables involved with your business and what is required to fully implement your POS system.
POS project management involves the careful planning, coordination and oversight of the entire POS installation and deployment process, including system configuration, on-site installation, initial setup, full deployment, training and support. Our project managers take the process through these stages using whatever methodology is appropriate – Agile, Scrum, etc.

Our expert project managers develop the following skills and attributes to make each project a success:

  • Planning and preparation skills
  • Strong interpersonal skills
  • Effective communication
  • Flexibility and adaptability
  • Patience and the ability to explain, teach and train
  • POSt-implementation follow-up and customer care