Access2Pay is a scalable, customizable point-of-sale (POS) system that has been designed to hold its own in a competitive market. You have numerous choices when it comes to POS systems for your business. Which of the many options should you choose? You may have come across platforms such as Square, a very popular POS option in the global market. How does Access2Pay compete against Square? To help you compare the two options and make the final decision about Access2Pay vs. Square POS, we present a point-by-point feature and pricing comparison.

Key Features of Access2Pay vs.Square POS

The most important features of a POS system are inventory management, sales and transactions, customer management, reporting and integration capabilities. Letโ€™s see how Access2Pay and Square POS compare on these criteria.

Inventory Management

Access2Pay is a flexible system that enables you to efficiently capture, track and monitor your inventory levels in real time, across all your business locations, including your e-commerce platform. You can check your stock levels at any time, from anywhere in the world. You can even automate stock replenishment, set alerts for low stock levels, and streamline your ordering processes.ย 

Square offers similar functions. You get real-time tracking and can sync your online and brick-and-mortar stores. You can set up low-stock alerts, create downloadable stock reports and integrate third-party inventory management partners such as Shopventory, SKU IQ, Stitch Labs and more.

Sales and Transactions

Access2Pay is designed to make sales easy and fast. You can integrate all kinds of sales hardware and software, and accept a wide variety of payment methods, including credit cards, contactless payments, gift cards and electronic transfers. It can also accommodate integrations with a variety of payment systems. On the other hand, Square requires the use of proprietary hardware, as well as its own payment processing system.

Customer Management

Access2Pay enables you to establish and build lasting relationships with your customers. You can capture customer information, track purchase history, and create personalized marketing campaigns. You can:

  • Create personalized customer profiles

  • Offer special orders

  • Create discounts and promo codes

  • Generate loyalty programs

  • View a sales history for each customer

  • Create individual accounts for each customer, and track their purchases and preferences for personalized offerings.

Square POS also provides customer management functions. You can record customer information, and view their interactions with your business. Both systems come with customer relationship management software (CRM).

Reporting and Analytics

Access2Pay prides itself on its analytics and reporting capabilities. You can analyze almost every part of your business from a variety of angles. Gain deep insights into your sales performance with advanced analytics. Analyze trends, identify top-selling products and forecast future sales. You can even analyze your staffโ€™s sales numbers and hours worked. Using this data-driven approach, you can make your business more efficient and successful.

Squareโ€™s features include the ability to view the latest trends and figures at a glance on your dashboard. You can also export this data to add it to your business records. Access various metrics such as gross sales, sales count and refunds – all on a mobile app.

Integrations

Both Square POS and Access2Pay enable integrations with third-party apps, such as accounting and tax reporting software. They can also integrate your online and in-store operations. However, Access2Pay is by far the most flexible of the two systems. Square is not a customizable system. You get the system exactly as it is and you have to work with it. Access2Pay offers a customizable solution that can be modified to suit your business and the various systems you use to run it.

Ease of Use of Access2Pay vs.Square POS

Square POS is generally considered to be quite an easy-to-use platform. It is quite a no-frills platform, designed to be used by beginners without much training. The setup is quick, the interface is intuitive and it is free to get started.

Access2Pay is also designed for ease of use, but we take it one step further. Whereas other POS systems have a standard interface, we customize our interface to suit each customer. Your Access2Pay user experience is thus guided, to a large extent by your needs and preferences.

User Interface and Setup

The Square POS setup is designed to be as quick and easy as possible. First-time retailers can download the software, set it up and start using it in a matter of minutes. Access2Pay is also intuitive and easy to set up, but it is also scalable and customizable, meaning that its setup can be as simple or as complex as a specific business requires.

Training and Support Resources

Both Access2Pay and Square POS provide excellent training and onboarding services, followed by 24/7 support. Square POS offers training programs called Square Management and Circle Strategy. They include training sessions in methodology and personal development.ย 

Access2Pay offers โ€œtrain-the-trainerโ€ programs, in which we take key staff members within a client organization and teach them how to use our system – and then how to teach others how to use it. What this means is that, once the program is completed, the organization has a number of in-house experts who can help the rest of the team learn to master the system. In addition, we also provide ongoing 24/7 support to help our clients maximize their use of the system and solve any technical issues that may arise.

Pricing

Access2Pay offers competitive pricing that is as flexible as the product itself. There are no set packages. Each client essentially pays for what they need, from just the basics to a customized solution.

Square POS offers its software for free without any contracts or set-up fees. It then offers optional hardware solutions that are charged separately. In addition, it charges processing fees for every transaction – 2.6% + 10c for card swipes, 2.9% + 30c, and 3.5% + 15 cents when card details are manually keyed in.

Customer Support

Both systems come with 24/7 customer support. Access2Pay has a team working around the clock to assist customers in resolving whatever problems may arise as they operate their POS systems. We divide our services into four different levels of urgency, escalating each query on the basis of how badly the problem affects normal operations:

  • Low impact – response within 72 hours.

  • Minimal impact – response within 24 hours

  • Severe impact – response in two hours

  • Emergency – response within 45 minutes

Square POS provides comprehensive customer service options, reachable via phone and chat. Users can also access support services via the app and the website.

Customization and Scalability of Access2Pay vs.Square POS

As a retail business owner, you donโ€™t need a standard, off-the-shelf POS solution. Many businesses want to work with a sales and inventory system that can work with their specific requirements, which means that customization and scalability options are a must. You need to build a system that is tailored to your needs and that can grow with your business. How do Access2Pay and Square POS perform in this regard?

Customization Options

At Access2Pay, we custom-design unique systems to suit the specific requirements of each of our clients. We give you the tools and expertise you need to build a solution that has all the features and functions you need โ€“ and leave out all the things you donโ€™t need. With us, you can optimize your system according to the payment options you most often use. You can improve your ability to connect with your customers through loyalty programs and targeted marketing tools, and you can manage your team with detailed employee management systems.

Square POS enables users to customize their own POS platforms. It offers a selection of add-ons that users can incorporate into their systems if they choose. These tools can be added into the system – or left out of it – according to each userโ€™s needs.

Scalability

Access2Pay is made to grow with each user. Inventory management and location management can all be scaled up or down as the needs of the business change. This includes:

  • Multi-Location support

  • Remote access

  • Compatible hardware

  • Cloud-based solutions that make it easy to update business data and operations quickly

Pros and Cons of Access2Pay vs.Square POS

  • Ease of integration: Square POS and Access2Pay both integrate well with third-party software packages, but Access2Pay is more flexible and can accommodate a much wider range of software and hardware.

  • Payment methods: Both systems are capable of accepting all major payment options.

  • Security: Access2Pay has spent an enormous amount of research and development on developing the best security measures in the industry. Every security measure currently available for cloud-based payment platforms is included in our system. Square POS is also designed for safety, with multiple layers of protection for data and payments.

  • Global network: Access2Pay is equipped for global transactions and can be set up to receive multiple currencies. Square POS is limited in this regard. While it enables sellers to accept payments from customers anywhere in the world, transactions can only be processed in the sellerโ€™s currency.

  • Customer support: Both Access2Pay and Square POS offer 24/7 technical support.

  • Cultural fit/ industry focus: Access2Pay and Square POS are both fairly versatile, working well with all kinds of retail businesses. Access2Pay is favoured among small, niche retailers, but it is capable of being deployed in all kinds of business environments. Square POS is also a first choice among small businesses and first-time traders.

  • Payment processing: Payment processing is fast, efficient and secure on both systems. However, Access2Pay processes payments more cost-effectively and at much lower rates.

  • Hardware options: Access2Pay can be used on a variety of hardware, including third-party POS tools, mobile devices and desktop computers, with optional hardware offered for those businesses that need it. Square is limited in terms of the hardware it can work with – especially when it comes to receiving payments.

  • Cloud-based systems: Both Access2Pay and Square POS are cloud-based.

  • Training resources: Access2Pay and Square POS provide full training resources. Access2Pay is distinguished by its Train-the-Trainer program, while Square POS does not even require much training at all when it comes to its basic operations.

  • Advanced, customizable reporting: While both systems offer reporting functions, Access2Pay takes the lead here, as its reporting options are more advanced, in-depth and customizable.

The best way to decide for sure which POS system is best for you is to speak to the vendors directly and request a demo. If you are currently pondering the relative merits of Access2Pay vs. Square POS, feel free to contact us and we will be happy to explain and demonstrate all the industry-leading benefits of our platform.

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Anand Misir has extensive experience in payment solutions, working with businesses, government agencies, and retailers to improve transaction efficiency. At Access2Pay, he focuses on developing reliable and scalable payment systems that meet the needs of clients across Canada, the US, and beyond. His expertise lies in integrating technology to streamline operations and enhance customer experiences.

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